Most iGaming guides are vague. This one is not — every step here is specific, actionable, and based on how the platform actually works. Whether you’re here for racing, sports, or the latest features, this guide covers registration, mobile access, bonuses, and key tips for using PointsBet.
Prerequisites
- You must be at least 18 years old and physically located in Australia at the time of bet placement.
- A valid email address and a mobile phone number that can receive SMS verification.
- A government-issued ID (driver’s licence or passport) for identity verification.
- A funded account at an Australian bank or a valid debit/credit card (Visa/Mastercard) for deposits.
How to Sign Up
- Visit the official PointsBet website. Click the “Join Now” or “Sign Up” button typically found in the top-right corner.
- Complete the registration form. Provide your full name, date of birth, email address, and create a secure password. Ensure your details exactly match your ID.
- Verify your identity. You’ll be prompted to upload a photo of your driver’s licence or passport. Some users may also need a selfie for facial verification. This process usually takes a few minutes.
- Set your responsible gambling limits. You can choose deposit caps, time reminders, or self-exclusion options during sign-up. You can adjust these later in your account settings.
- Confirm your email and phone number. PointsBet will send a verification link to your email and a one-time passcode via SMS. Follow the instructions to complete verification.
- Make your first deposit. Navigate to the cashier, choose your payment method, and deposit at least $5. The funds appear instantly.
Once these steps are complete, you can use your pointsbet login credentials to access your account from any device. Head over to https://pointsbet-au.org/ to start the registration process.
Mobile App
PointsBet offers a mobile-optimised website that works seamlessly on smartphones and tablets. There is no need to download a separate app from an app store. Simply open your browser, go to the PointsBet site, and log in. The interface adjusts to your screen size, giving you quick access to markets, live betting, and account management. For a more app-like experience, you can add the site to your home screen as a progressive web app (PWA). On iOS, tap the Share button and select “Add to Home Screen”; on Android, tap the menu and choose “Add to Home Screen.”
Bonus & Promotions
PointsBet regularly offers welcome bonuses and ongoing promotions for existing customers. A typical welcome bonus might be a matched deposit offer, such as “Get a 100% match on your first deposit up to $250.” Here’s how the bonus calculation works in practice:
Math Example:
Suppose you deposit $100. The 100% matched bonus gives you an additional $100 in bonus credits, bringing your total balance to $200. The bonus credits come with a wagering requirement of 20x the bonus amount before you can withdraw any winnings from the bonus. That means you must place bets totalling 20 × $100 = $2,000 in turnover. Only bets settled at odds of 1.50 or higher count towards the requirement. Once you meet the turnover, the bonus credits become cash that you can withdraw.
Always check the terms and conditions for the specific promotion you are using. Most promotions have expiry dates and may exclude certain bet types.
Pro Tips
Maximise your experience with these practical tips for deposits and withdrawals. The table below compares typical processing speeds:
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Debit/Credit Card | Instant | 2–5 business days |
| Bank Transfer | Instant | 1–3 business days |
| POLi | Instant | Same business day (if processed by 2 PM AEST) |
| PayPal | Instant | Instant to wallet (then 1–2 days to bank) |
Quick Answers
How do I reset my password for PointsBet?
On the login page, click “Forgot Password?”. Enter your registered email address, and you will receive a reset link. Follow the instructions to set a new password. If you don’t receive the email, check your spam folder or contact customer support.
Can I use the same account on multiple devices?
Yes, your account is accessible from any device via the mobile-optimised website. You can log in and out as needed. For security, avoid saving your password on shared devices.
What is the minimum deposit amount?
The minimum deposit at PointsBet is $5. Most payment methods have no additional fees, but check with your bank for any international transaction charges if applicable.
How long does withdrawal processing take?
After requesting a withdrawal, PointsBet processes it within 24 hours. The time for the funds to reach your bank depends on the method: card withdrawals typically 2–5 business days, bank transfers 1–3 business days, and POLi or PayPal withdrawals often arrive the same day.
This guide covered everything from signing up to making your first withdrawal. By following these steps and using the pro tips, you’ll be ready to enjoy the full PointsBet experience. Always gamble responsibly and set limits that suit your budget.